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During normal business hours

Call 859-292-9000

After normal business hours

To report a lost or stolen Debit Card call 1-833-337-6075

To report a lost or stolen Credit Card call 1-800-991-4964


Fill in and Submit Our Contact Form

To order a new card or begin the fraud process to dispute a transaction

Call 859-292-9000

Transactions that have already been authorized cannot be stopped.

Replacement cards take 7-10 business days mailed to home.

To report lost or stolen Cove VISA gift card

Call 1-866-833-2370.

*Please note, there is a $10 replacement fee.

Do you have any other questions or concerns?

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Or call us 1-859-292-9000